Terms of service

TERMS OF SERVICE
Last Updated: 04/21/25

Overview
This website is operated by Vanatri, a brand owned and operated by SmartPeak LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Vanatri or SmartPeak LLC, depending on the context. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”).

These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content. Please read them carefully. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us permission to allow any of your minor dependents to use this site. You may not use our products for any unlawful or unauthorized purpose.

You must not transmit any viruses, worms, or code of a destructive nature. Any breach of these terms will result in immediate termination of your access to the Service.

2. Product Use Disclaimer
Vanatri products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. You should consult a healthcare provider before starting any supplement, especially if pregnant, nursing, taking medications, or under medical supervision.

3. Health & Safety Compliance
All content on this website is provided for general informational purposes only and is not a substitute for professional medical advice or treatment.

4. Modifications to the Service and Prices
Product prices and availability are subject to change without notice. We reserve the right to modify or discontinue any part of the Service at any time. Vanatri and SmartPeak LLC are not liable for any such changes.

5. Accuracy of Product Information
We aim to provide accurate descriptions of all products. However, we do not guarantee that information is error-free, current, or complete. Any reliance on the material on this site is at your own risk.

6. Orders and Account Information
We reserve the right to refuse any order you place with us. We may limit or cancel quantities per person, household, or order. In such cases, we may contact you via the email or billing address provided at the time of purchase.

You agree to provide current, accurate, and complete account and payment information. Please update your account as needed to ensure accurate processing.

7. Return Policy
Returns are accepted within 30 days of delivery for unopened products. Opened items may be returned only if defective or incorrect. For full return details, please view our Return Policy: [Insert Link to Return Policy]

8. Third-Party Tools and Links
We may provide access to third-party tools or links to external websites. These are provided “as is” without warranties or endorsement. Use of third-party services is at your own risk.

9. User Submissions and Reviews
By submitting any reviews, feedback, or content to Vanatri, you grant us a royalty-free, worldwide license to use, reproduce, and distribute that content. We reserve the right to monitor and remove any content we find inappropriate or in violation of these Terms.

10. Privacy Policy
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: [Insert Link to Privacy Policy]

11. Prohibited Uses
You may not use this website or its content:

  • For unlawful purposes

  • To violate intellectual property rights

  • To harass, harm, or discriminate

  • To upload malicious code

  • To collect data without consent

  • For any obscene, deceptive, or abusive behavior

Violation of any of these rules may result in termination of your access to our services.

12. Disclaimer of Warranties; Limitation of Liability
Vanatri and SmartPeak LLC make no guarantees that the Service will be uninterrupted or error-free. All products and services are provided “as is” and “as available,” without any warranty, express or implied.

To the fullest extent permitted by law, Vanatri and SmartPeak LLC shall not be liable for any damages arising from your use of our Service or any products.

13. Indemnification
You agree to indemnify, defend, and hold harmless SmartPeak LLC, Vanatri, and all affiliated parties against any claims or demands made by third parties due to your breach of these Terms or your violation of any law.

14. Governing Law
These Terms and any disputes shall be governed by and interpreted in accordance with the laws of the United States and the State of Michigan.

15. Changes to These Terms
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or replace any part of these Terms by posting changes on our website. Continued use of our site after changes are posted constitutes acceptance.

16. Contact Information

For any questions regarding these Terms of Service, please contact us at:
Email: customersupport@vanatri.com
Store Name: Vanatri
Legal Business Name: SmartPeak LLC
Business Address: 2395 Grouse Dr, Traverse City, MI 49685